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Posted on August 1, 2017 in Insurance

Every year, Amarillo, Canyon, and the rest of the Panhandle gets hit with severe weather that generally includes 1 or 2 major hail storms. The result is millions of dollars in damages to roofs, siding, personal property, and other structures just about everywhere the storm touches. But what does this mean for you, the homeowner, and what’s the best way to make sure you get things taken care of professionally? Read on for advice on what to do when a hail storm hits your house.

  • Stop the damage! First and foremost is stop any additional damage from happening once the storm is over. This typically involves quick patches on your roof or other structures to keep the water from continuing any inside damage. This kind of repair is typically covered as a part of your loss because they have an interest in minimizing their costs. We’re glad to help so give us a call if this ever happens to you.
  • Contact your agent to get a claim started. People often ask who to call first, the roofer or the insurance company, and we always say the insurance company. They like to have first eyes on the property and having that information on hand when you talk to your contractor helps speed the process along.
  • Find a local contractor you TRUST. You will feel much more at ease with the process if you find a contractor that lives in Amarillo, Canyon or the Panhandle that makes you feel comfortable, improves your understanding of the process, knows how to work with an insurance company, and helps you maximize your dollars. Here’s a few quick tips on picking a contractor:
    • Get a referral from friends, family and co-workers.
    • Make sure they can handle all the necessary repairs and not just the roof.
    • Look for company branding on their apparel or vehicle.
    • Remember that you get what you pay for when competing on price.
    • Confirm they are licensed and bonded – it’s required to operate.

Be patient. Insurance companies have hundreds of claims to work after these storms. Being patient with an adjuster can go a long way in helping expedite your process. The higher volume invites mistakes and your selected contractor should help make sure you’ve got all you need to get the job done. This can take time, sometimes weeks, but a good contractor will actively work to keep your project moving forward and will keep you informed along the way.

Remember, Amarillo and the Panhandle get hit every year with hail and windstorms. What you’re experiencing is not new to local contractors. If you’ve got any questions about this process anytime please feel free to reach out – we’re always glad to help!

Disclaimer: Hillock Builders, LLC is not an insurance company nor do we provide adjusting services or other insurance products. Our views and opinions are our own and do not reflect any commitments on behalf of your or any insurance company regarding available policy coverage for your loss. Our recommendations are based on years of experience and general understandings of how insurance processes and policies work. Our articles are for information-only purposes in an effort to provide feedback on our experience in a complex and changing industry. Your insurance may work differently due to policy coverage or internal policies. We encourage you to seek assistance from your agent or another representative of your company with any disputes regarding your coverage and claim settlement practices.

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